Notice of Data Security Incident
Maryville Academy (“Maryville”) is notifying individuals of a data security incident that may have impacted their personal information. Maryville takes the privacy and security of all information seriously, and sincerely apologizes for any concern or inconvenience this incident may cause impacted individuals.
What happened?
On July 15, 2024, Maryville identified suspicious activity on its IT systems. Maryville immediately implemented its incident response protocols, contacted law enforcement, and hired external computer forensic specialists and other experts to address the incident, investigate what occurred, and to determine what data may have been impacted. The investigation revealed there was unauthorized access to some systems which stored documents that most likely contain personal information or protected health information. Maryville is in the process of reviewing the potentially impacted files so it can notify impacted individuals. Maryville has no indication that any information was misused.
What information was involved?
Personal information stored on Maryville systems includes individuals’ names, and some combination of the following: addresses, Social Security numbers, passport numbers, other government IDs, and medical information, such as treatment, diagnosis, and medical history.
What Maryville is doing and what you can do:
Maryville has taken steps to prevent a similar incident from happening in the future. Since the incident, Maryville deployed enhanced endpoint monitoring software, changed passwords, and implemented additional security controls. Maryville also notified and is cooperating with law enforcement.
Impacted individuals should review credit reports, bank account and other financial statements, and immediately contact their financial institution if they identify suspicious activity. Individuals can find more information about protecting their identity from the Federal Trade Commission’s website: consumer.ftc.gov/features/identity-theft.
Individuals should contact 1-833-448-2589 Monday through Friday from 8 am – 8 pm Eastern Time with any questions.
Maryville takes seriously the need to protect the privacy and security of all information in Maryville’s control, and deeply regrets any inconvenience or concern that this matter may cause.